Privacy Policy

Last Updated: September 2026

KeraFirmPro (“we,” “us,” or “our”) operates the website kerafirmpro-usa.shop (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, mailing address, phone number, and payment information when you place an order.
• Automatically Collected Information: IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies.
• Communication Data: Information you provide when you contact customer support.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchase, shipping, and support requests
• Improve our website, products, and customer experience
• Send promotional offers and updates (you may opt out at any time)
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content and ads. You can control cookie preferences through your browser settings; disabling cookies may affect certain features of the Site.

4. Payment Processing

All purchases on this Site are processed securely by BuyGoods, our authorized retailer. We do not store your full payment card details on our servers. Please refer to BuyGoods’ own privacy policy for details on how they handle your payment information.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Trusted third-party service providers who assist with order fulfillment, payment processing, shipping, and marketing
• Legal authorities, when required by law or to protect our rights
• Business partners, in the event of a merger, acquisition, or sale of assets

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@kerafirmpro-usa.shop